Plumber Near Me

Tim the Handyman

📍 79 Pontiac Dr, Rochester, NY 14617 📞 (585) 509-3177 🌐 Website
4.0 (25 reviews)
Closed ⋅ Opens 9 AM
Handyman/Handywoman/Handyperson
Carpenter
Electrician
Flooring contractor
Home improvement store
Painter
Plumber

Review Summary

  • Positive: Highly reliable, fair prices, quality work, attention to detail, punctual, efficient, affable, professional, excellent communication, respectful, friendly, awesome workmanship, cleans up workspace, installs electrical fixtures carefully, and carries old fixtures away.
  • Negative: Unresponsive to estimate requests and scheduling, cancels work without follow-up, and unprofessional communication.
Tim the Handyman thumbnail

4.0

(25 reviews)

5 ★72%
4 ★0%
3 ★0%
2 ★8%
1 ★20%

John Dimitry

May 7, 2018

Tim The Handyman is highly reliable, fair priced and delivers quality work. He is neat and will make you feel like he is working on his own home when you witness his attention to detail. He has done three separate jobs for us over the last 12 months and we couldn't be happier with the results. He extended the life of our fence by replacing broken posts and TOTALLY REMOVING the old ones which some contractors would not bother doing. Our front entry doors were restored and the cost to replace them would have been $2K because of the half round tops on the storm and entry door. The cut / beveled glass stands out now that the door looks like new (see attached photo). A few weeks ago Tim skim coated the walls and ceiling in our back hallway and prepped the trim around a new door for painting. I really appreciate the way Tim manages his schedule. If he cannot do the work he will tell you instead of trying to hack away at it. Tim starts on the day he promises and insists on customer satisfaction. If you can find a better run handyman business I'd like to know what planet it's on.

Julie Bishop

Fantastic experience! We needed two interior doors cut after a carpet installation. I called at a midday and received a response by the end of that day. As promised, Tim called two days later with a reasonable quote and a very reasonable repair date. Tim was punctual and completed the work quickly and efficiently. His affable and professional manner has secured any future work we might need.

David Moffitt

We were thrilled with Tim - not just his excellent work, but his amazingly positive and friendly attitude. My wife and I couldn't be happier. He got back to me quickly, provided an estimate promptly, re-arranged his schedule to meet a tight deadline for this phase of our project, and was an absolute pleasure to work with. We'll definitely be calling him again!

Michael B

The struggle I find most often with contractors is being able to rely on them, with Tim he has been at my house exactly when he said he would be and he has done an awesome job with communicating with me on how the progress of the work was going. While Tim was here he was extremely polite, he is one of the most respectful people myself or my family has ever met, he took the time to get to know us and was very friendly. The work he did at our family’s house was the best we’ve ever had done, we finally found a contractor that we can call back and feel 100% confident that the work will get done the right way! I would recommend contacting Tim to anyone that I know, he does amazing work!

P Benvenuto

Tim completed a one day carpentry job at my house. He was recommended by a trusted neighbor and he quoted me a fair price. Tim exceeded my expectations and had done a wonderful job trimming my back porch. He arrived at the specific time that he stated, conferred with me during the work, was very customer friendly, completed the work as quoted, and his workmanship was awesome. Tim the Handyman....great person, great price, excellent craftsman! The final bill was the quoted price and cleaned the workspace better than he found it! Thanks Tim for an awesome job. I highly recommend Tim for work around your house. I will use him in the future at my home!

Peg Collins

Tim did a great job installing electrical fixtures. He was very careful to hang them exactly as I wanted, cleaned up the area after the work was done and even carried the old fixtures to the basement for me. He is friendly and considerate and I wouldn't hesitate to recommend him to friends and family.

Ree Franklin

I hate to add to the negative reviews, but my experience was the same as the other 1 star reviews. Tim was very friendly and seemed ready to get to work. We needed our pantry renovated and it sounded like that would be no problem for him. He took measurements and told us that he would get back to us with an estimate in about a week. I was okay with that. But the estimate never happened. He emailed me back once apologizing and letting me know that he hadn't forgotten about the job, so I allowed more time. Never heard back after that. Last email I got from Tim was in March. None of my emails after that were returned. I was honestly worried something bad might have happened, because he didn't seem like the type to disappear like that. It's really too bad, because he was very likable and appeared to be qualified for the job. My family and I were very excited for him to do the work.

Judith Shafer

We needed some repairs done in our home. Tim the Handyman reviews were good so I used the online form to schedule an estimate. We had to wait for a bit for him to come to do the estimate. He came Monday, 6/1 to do the estimate. Told my husband that he wrote up the estimates on Sunday evenings and would email it to us on 6/8. We never received it. It took multiple emails and phone calls for him to respond to tell me that he had our email address incorrect and sometime the week of Jun 15 the estimate arrived. It was reasonable and we agreed to it. He indicated that he was booking out a bit and the earliest the work could be done was July 28. We agreed to the date. On July 27 he called my husband to indicate that he had to cancel the work as his daughter may have been exposed to Covid and needed a Covid test and if she was positive then he would need a covid test and that he was very sorry and would contact us as soon as he could give us an update about rescheduling the work. That was the last day we heard from him. It is now September 15. He has not responded to our emails or phone calls. I would like to think that he didn't use Covid as an excuse to get out of our job as it was only about day's worth of work but I have no way of knowing. Incredibly irresponsible and unprofessional..